While having the baby boomers leave the workforce should be a good thing for our generation in terms of employment outcomes, the mass retirement will likely bring new challenges. As people age they not only head more healthcare, but they also need more care in general. Sometimes that can be provided by families, but sometimes it needs to be done by professionals. Relias Learning is a Cary, NC based company that educates those professionals by offering “online training to senior care, health and human services, corrections, and intellectual and developmental disabilities organizations.”
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There are generally two ways to market to people. You can build your own audience, or you can rent somebody else’s audience. That’s why a lot of companies are built around building audiences to rent to other businesses. FierceMarkets is a perfect example. They are a Washington, DC based company that specializes in business-to-business media, publications, and marketing. The end goal is to “connect companies with the right audience and ensure each campaign generates the highest possible return on investment.”
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A few years ago I got a lot of free stuff from Bonobos and Gilt Groupe by referring people. It was certainly out of self interest, but it’s hard not to refer a product or service that you love when they’re giving both referrers and referees free stuff. Referral marketing is tremendously effective, but it can be hard to implement a system that works. Extole is a San Francisco, CA based company that specializes in helping “brands acquire new customers at scale by rewarding existing customers.” Why build out your own software to reward customer referrals when you can use Extole’s platform instead?
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When I was a little kid, I’d visit construction sites with my dad, the architect. I absolutely loved it, but at some point I lost interest in the construction industry. For me building things online seemed more interesting than building homes and offices. If you disagree, you might want to check out Hanley Wood. They are based in Washington, DC, and they are “the premier media, event, information and strategic marketing services company serving the residential and commercial design and construction industries.” For nearly 40 years they have been the go to source for “builders, remodelers, residential and commercial architects, multifamily and public-works executives, and materials dealers and distributors.”
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I tolerate living in Chicago because my wife is from here, the summers are awesome, and the food is exceptional. Unfortunately, it’s not the best place for someone like me who loves spending time in the wilderness. That means I spend a lot of time in Northern Michigan, which is five hours away. It would be nice if I could discover some recreation options that are a little closer. That’s exactly what AllTrails offers. They’re a San Francisco, CA based startup that has built “the leading digital network focused on outdoor enthusiasts, providing 1 million people monthly with the information and tools to discover top destinations near them.”
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Last night was a disappointment for everybody except diehard Seahawks fans. I went to a friend’s house where the food and company were excellent, but we couldn’t get excited about the game, and the commercials were totally underwhelming. It seems that most of the big brands avoided funny and outrageous and went for emotional. Those types of ads don’t usually resonate with me, but the Budweiser ad with the puppy and Clydesdales really got me–and pretty much everyone else who saw it. The agency behind the ad is Anomaly. They’re based in New York, NY, and they blur “the borders between providing traditional marketing services and working as a business development partner.”
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I’ve always thought that it was weird that big companies use one agency for advertising on tv, another for PR, another for interactive, and probably three more for other types of marketing. We’re seeing more and more “integrated” agencies, but what that means depends on the agency. Tierney is a Philadelphia, PA based agency that does advertising, PR, media, interactive, crisis management, and branding. Their tagline is “Divisions, yes. Divided, no.” They’ve been doing it this way for a long time, so it’s not like they slapped a bunch of independent pieces together and called it integrated.
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Have you ever sat around and waited for a phone call? It sucks. Believe it or not, there are a lot of businesses in which you sit around and wait for customers to call you. A plumber is a great example, but there are much more sophisticated businesses that have the same problem. They can invest in marketing that drives more calls, but why do that when you can invest online and track every step of the conversion/sales process? Because people who pick up the phone are often much better leads than people who inquire online. That’s why Invoca is bringing online analytics to phone calls. They are based in Santa Barbara, CA, and their “inbound call marketing tools empower you to generate better leads, higher conversions, smarter spends and greater revenue.”
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The health and wellness industry is massive, and it just seems to keep growing. There are a lot of really smart business people who are playing a big part in the growth, but there are also a ton of people in the industry who would rather not concern themselves with businessy stuff. The kind of people who open yoga studios, salons, and spas usually aren’t in it for the money–they just want to make a living pursuing their passions. Unfortunately, running a business usually requires… running a business. MINDBODY is a San Luis Obispo, CA based company that believes that “small business owners deserve the time to do what they love.” Pursuing that belief has made them “the largest cloud-based software provider in the health, wellness and beauty industries.”
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At this time last year, Amy and I were in the thick of wedding planning. Part of me is relieved that it’s in the past (because the wedding was awesome), but I also kind of miss it. We were lucky to have an amazing wedding planner who proposed great ideas and narrowed down the early decisions for us to make them manageable. Before we got to that point, though, we had to do our “homework.” That meant looking through all kinds of books and magazines to mark what we liked and what we didn’t like. It was a bit old fashioned, but it worked. Loverly is a New York, NY based company that brings that process online. It’s “a one-stop-shop for wedding planning where brides and grooms find ideas, people to hire and things to buy.”
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There’s no doubt that health and fitness are the most popular categories for New Year’s resolutions, but many people also want to improve themselves in the areas of education, finance, and careers. It seems easy at first–if you make better decisions, you’ll be better–but good decision making can be really hard. Tree.com is a company that aims to be the place “where good decisions start.” The Charlotte, NC based company operates a portfolio of brands and businesses that can help you whether you’re “buying or selling a home, financing a new car, sending a child to college or shopping around for a new credit card.”
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There are a lot of advertising and marketing agencies out there. Some are huge and part of even huger conglomerates, and others are small and independent. They all have different strengths, weaknesses, and specialities, but in the end they all share a common goal: to drive attention towards brands with the hope of getting them to take a specific action (usually buying something). Hiebing is on the smaller side. They are a Madison, WI based integrated marketing and advertising agency “with a keen focus on the target market and the cartwheeling curiosity of a bright-eyed first grader.” Hiebing has been around for 30 years, is employee owned (~50 employees), and does about $50 million in billings annually.
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My New Year’s Eve has been the same for the past 9 years. I’ve never celebrated in a big city, but from what I hear, it’s awesome… until you realize it’s 2 AM, 12 degrees, and you’re a long way from your nice warm bed. You made the smart decision to leave your car at home, but now what? Everybody in the city is trying to get home at the same time, and every cab that drives seems to be full. You’ll probably die of hypothermia before you can hail a cab, so you might as well use an app to find a ride. Uber can get you a black car or a cab, but their “surge pricing” will make it hurt. If there’s a time to try Lyft, it’s tonight (though Lyft has its own surge pricing called “Prime Time Tips”). They are a San Francisco, CA based company that offers “on-demand ridesharing” in nearly 20 cities across the country. They call it “your friend with a car.”
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There’s no question that social media is important for businesses of all kinds, but it’s a relatively new channel that offers an uncertain return on investment. Most of my investment in social media marketing has been a flop, but I know that plenty of other brands have had major success. Companies that are investing in social need to do so wisely, and that often means getting professional help. Optimal “is the leading social advertising and analytics platform, with offices in San Francisco, Palo Alto, New York, Chicago, and London.” They started in 2008 when social really began to take off, and since then “have managed and optimized over 100 billion impressions for advertisers and agencies.”
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Yesterday I received close to ten packages. It’s that time of year! I can barely look out the window without seeing a UPS, FedEx, or USPS truck on my street. The only problem is that it’s getting to the point where Amazon is the only company I trust to still ship me stuff on time. So many online merchants have terrible shipping experiences, and there’s no way I’ll trust them to get me what I ordered when they say they will. Hopefully that will soon change with the help of EasyPost. They’re a San Francisco, CA based startup that “is changing the way shipping works and helping a lot of people” at the same time. By “tying together disparate data sources and APIs” they’ve been able to create “a scalable shipping API for developers everywhere.”
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When Amy and I were looking for a new place, we had a lot of trouble sifting through real estate listings. Between the junk, spam, and properties that were of no interest to us, it was really hard to zero in on the kind of places that appealed to us. Working with a real estate agent helped us narrow things down, but the software that they used to show us listings was pretty terrible. One trick that I figured out for searching mainstream sites like Zillow and Redfin was to use very specific, high-end keywords (I bet you could adapt this to job searching). It’s almost as if the people who built RealScout had my exact experience. They’re a Sunnyvale, CA based company that “leverages over 500 datapoints to make home search more personal for clients and more efficient for Realtors.” By focusing on the little things, they help people look at the right kind of properties.
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Local marketing has been all the rage for the past few years. All kinds of startups have popped up to help small business owners use technology to reach more customers. It’s easy to forget that local marketing doesn’t only happen online. Radio and live events are two marketing channels that have been complemented instead of replaced by technology. That’s good news for Townsquare Media, since they’re a Greenwich, CT based “local media and entertainment company that owns and operates radio, digital and live event properties in 66 small to mid-sized markets across the country.” The last part of that sentence is important because it means that they have jobs all across the country. Townsquare Media owns more than 300 radio stations, and that makes them the third largest owner of radio stations in the U.S.
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InvestmentNews is our sponsor this week, and they would like to tell you about their NextGen Virtual Career Fair on November 8th. It’s an awesome opportunity for students and interns to network and find finance jobs on the spot.
When we featured Duraflame, I thought they’d be the only company that I’d write about with an office on a boat (excluding companies that use boats as parts of their businesses, of course). Today’s company really made a name for itself when they turned a retired ferryboat into a floating workshop on the San Francisco Bay (they now have offices all over the world). That move certainly helped build the Landor brand, which is kind of funny, since that’s what they do for clients–they “help the world’s best brands stand up, stand out, and stand for something.” Many of their clients already have massive brand awareness, so Landor is tasked with making the most of that brand equity.
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Nearly every tv show that we watch is sponsored by a number of companies, yet we never would think to thank the sponsors. The same can be said for websites. It’s pretty rude of us, isn’t it? Shouldn’t we be more grateful for all of the things that we get in exchange for a little bit of attention? Maybe we should, but we’re not going to be. The one exception is events. When a corporate sponsor puts on an event, I feel that I owe them something. That’s probably why Mirrorball believes that “if you want to move the needle, then first, you need to move your consumer.” Mirrorball is a New York, NY based consumer engagement agency “that connects brands and people through a fusion of social media and live experience.” Experiences are engaging, and if you can create them win the right way, you can reach people with messages that they might ignore in other settings.
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When social media started picking up steam as an essential business tool, it was mostly tech brands that were investing in it. They the huge national brands started tweeting, Facebooking, and Instagramming. Now it’s time for the local brands to jump on the bandwagon. Social Media Beast is a Chicago, IL based agency that is helping some of Chicago’s most notable brands do social right. Much of the cost in hiring a full-time social media person are centered around training and managing the individual. Why would a small business waste resources doing that when they can just hire an agency like Social Media Beast?
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On Tuesday we talked about DataXu and how they’re helping advertisers make the most of their advertising budgets by crunching tons of data. Unsurprisingly, publishers want in on the optimization action too. I’ve seen firsthand how a few tweaks to an advertising setup can have momentous impact overnight. While Altitude Digital doesn’t take a big data approach like DataXu, the Denver, CO based company does “empower publishers to effectively monetize and optimize their online display, video and mobile inventory.” Doing that well has landed them at #54 on the Inc. 5000 with 5,162% three-year growth to $11.4 million in annual revenue.
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Targeting advertising used to be pretty simple–all you had to do was buy ads in the places that your target market frequented. Whether it was a billboard, commercial, or print ad, your first concern was where the ad would be placed. While the basic principles of advertising haven’t changed, the way that we target ads has. There are now far better ways to reach someone than to assume that they’re part of some large group. Today’s advertisers have access to massive amounts of data, but they need to know what to do with it. It may seem like overkill, but there are actually NASA and MIT scientists working on this stuff. Some of them are DataXu, a Boston, MA based company whose “platform enables [their] clients to manage and optimize marketing investments across all digital channels, realizing significant performance and cost benefits.” DataXu came in at #5 on the Inc. 5000 with 21,337% three-year growth to $87 million in revenue.
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Nearly every Internet business needs to either buy or sell traffic to make a profit. Companies like Google and Facebook are the ultimate traffic sellers, while companies like Amazon, Expedia, and GEICO are massive traffic buyers. (There are some companies like Ask.com that do both and play the arbitrage game.) Companies on both sides of the transaction are always looking for a new edge. For traffic buyers, they want cheaper, higher quality clicks. For the sellers, it’s all about finding new ways to get users to click. Taboola is a New York, NY based company that serves both parties quite well. Put not all that simply, “publishers, marketers, and agencies leverage Taboola to retain users on their site, monetize their traffic and distribute their content to drive high quality audiences.” Taboola’s tagline is “content you may like.” I find that interesting, because the average Internet user won’t ever realize that he or she is interacting with Taboola.
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I find Flo from Progressive pretty irritating, but I think that’s kind of the point. The car insurance business is all about branding, and that means getting a name to stick in your head. The fact that you probably know who Flo is is proof enough that brand advertising works even if it’s annoying (though I know some of you are screaming, “But it doesn’t affect which company I buy my insurance from!”). While big brands often have big advertising budgets, they need an exceptional agency to generate a strong ROI on those budgets. I’d say that Arnold Worldwide is an exceptional agency. Not only is the Boston, MA based agency behind Progressive’s Flo campaign, but they also have done work for Jack Daniels, New Balance, Surfrider Foundation, and Volvo. Clients like those demand great work, and that’s exactly what Arnold Worldwide has produced for them.
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After a long first 24 hours with my still-to-be-named puppy, I was thrilled to take 10 minutes by myself this morning to take a shower and brush my teeth. Enjoying showers is normal for me, but brushing my teeth always feels compulsory. Today it was a pleasure. Unfortunately, most people are like me and don’t really enjoy taking care of their mouths–some even completely ignore proper oral care. The consequences of poor oral hygiene are significant–it can be expensive, embarrassing, and even detrimental to your overall health. GoodMouth is a White Plains, NY based startup that wants to help “people, and their dentists, revolutionize the way oral care is done.” They don’t offer many details on their plan for doing this, but it’s not the kind of business that you see most startups building these days–that’s why I’m intrigued.
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Yesterday we looked at SocialCode, an agency that specializes in social media marketing for huge brands. Today’s company does similar kinds of work, but at a higher level. We’re talking about things ranging “from media relations and corporate communications strategies to flawless event execution.” The company is called HL Group, and they’re based in New York, NY. It was “founded in 2001 by Hamilton South and Lynn Tesoro,” two industry professionals who decided to out on their own. HL Group has seen exceptional growth since, and they now work across a wide array of industries including fashion, retail, beauty, consumer products, technology, home design, travel and more.
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Yesterday we took a look at View The Space and how they’re changing the commercial real estate business. Today we’re going to talk about the kind of real estate that you’re more familiar with: residential real estate. While I was looking for a new apartment, I did most of my searching online (though walking around the neighborhood that you want to live and looking for For Rent signs is an underrated tactic). While Zillow was my preferred searching tool, I ended up on Trulia a lot. In case you’ve never used it, Trulia is a site that “displays more than 4.5 million real estate and rental listings nationwide.” The company is based in San Francisco, CA and also has offices in New York, NY and Denver, CO. They’re only about 9 years old, but they’ve grown to nearly 500 employees and are already publicly traded.
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The last time that I picked up a hard copy newspaper was because I was in it. I consume almost all of my news online, and I don’t even have much loyalty to a particular source. I guess it’s people like me who have ruined the news business, but I’m not going to change. The news businesses that adapt and innovate are the ones that have the best shot of being around in a decade. Digital First Media might be one of them. They are a New York, NY based group of companies that has more than “800 multi-platform products” that reach “61 million Americans each month across 18 states.” They’re still all about the news, but they realize that an outlet can only continue to put out quality content when it is backed by a solid business.
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You’ve probably noticed that most of the small businesses that you interact with aren’t all that tech savvy. Whether you’ve visited their websites or tried to make a purchase, it’s often glaringly obvious that the owner shouldn’t be anywhere within 50 feet of a computer. The problem is that being online and tech savvy is becoming more and more important to running any kind of business. Merchants who can’t keep up will have a hard time. MOpro makes it easy for business owners to do all of the technical and marketing things that they might not be able to do on their own. They’re a Los Angeles, CA based company that expands “the digital possibilities for small businesses.”
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Market research is an essential part of marketing these days, but it can get out of hand. It’s easy to keep requesting more research and never take action. The goal is to predict people’s behavior, so once you have a good idea of what they’ll do, it’s time to put the research to work. BrainJuicer is a market research firm that aims “to inspire brave clients to do great marketing by translating a generation of breakthroughs in psychology, behavioural economics and social sciences into Juicy tools that better understand & predict people’s behaviour.” That extra u in behavior may have tipped you off that BrainJuicer is based in the United Kingdom, but they U.S. based offices in Chicago, IL; Los Angeles, CA; and New York, NY. There are also quite a few other offices across the world. BrainJuicer’s website is pretty funky. It has a fun feel and makes it interesting to explore what they do (there’s a simpler version if you find it overwhelming).
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